Shipping and Delivery
At Wumble, every box is built to order. Because each kit is custom-curated and produced specifically for your team, our delivery timelines reflect the care and craft that goes into every order.
Production Time
Once you have approved your kit plan, production typically takes 5 to 10 business days depending on the complexity of your order, product availability, and customisation requirements. We will always confirm your expected production timeline before you sign off.
Delivery
We deliver Australia-wide. Standard delivery takes 14 to 35 business days from the date your order leaves our production partner. Express options may be available on request, depending on your timeline and location.
For bulk orders or time-sensitive deliveries, please let us know when submitting your kit plan and we will do our best to accommodate your needs.
Delivery Costs
Shipping costs are calculated based on order size, weight, and delivery location. Your quote will always include a full breakdown of delivery costs before you approve anything. There are no hidden fees.
Tracking
Once your order has been dispatched, we will send you a tracking link so you can follow your delivery every step of the way.
International Shipping
At this stage, Wumble delivers within Australia only. If you have an international requirement, please get in touch and we will see what we can do.
Questions
If you have any questions about your delivery, please contact us at hello@wumble.com.au and we will get back to you within one business day.